Guide To Fixing Amazon Listing Errors
If you’re looking to list a new product on Amazon and you need a UPC/EAN code, you’ve come to the right place. We sell GS1-Approved Amazon barcodes. All our codes work on Amazon. UPC/EAN codes are used by Amazon to identify products in their database, and if you are adding a new unique listing, you need a unique UPC or EAN code. Remember that each unique item needs a unique UPC or EAN.
If you're selling the same product (the same color, the same size etc). No matter how many units it has. You can use 1 code for the same product. However if you sell different products or a product has different variations you'll need different codes.
For example: "If you’re selling Shoes, each unique color will need a unique UPC/EAN. If you have 10 Red, 10 Blue, and 10 White for sale, you will need 3 unique UPC/EAN codes, 1 for each unique color." (If you need UPC Codes now, click here to get your UPCs)
If you have a barcode, it’s time to list your product on Amazon! To start using the UPC/EAN code(s), you’ll need an Amazon Merchant account that enables you to add new products to your Amazon account. In order to get your product listed on Amazon, follow these simple steps:
- Go to the Dashboard of your Amazon Seller Central page. (login to your account)
- Click on Inventory.
- Click on Add A Product.
- Click on Create A New Product Listing. (Or I'm adding a product not sold on Amazon)
Once you login to your account, click on the Inventory tab at the top left navigation, click “Add a Product“, then click on " Create A New Product Listing" OR “I'm adding a product not sold on Amazon” section :
After clicking that page, you’ll be taken to a page to select the category of your product, which you will choose depending on the product you’re selling. From the All Product Categories pull-down, select the primary category which applies to your product. You can either browse for a category or search for a category:
Once your category is selected, you’ll be brought to a page that will ask for your Product Name, Brand Name, Manufacturer, etc. This is the “Vital Info” tab. At the bottom of the vital info tab is a required field called the “Product ID”, which is where you’ll need the UPC/EAN code that you purchase from us:
You’ll need to fill in the required information on each tab, as well as any other information you can provide. Please note that you can save the changes and later go back and edit them once all the required fields are filled in.
Note: Make sure you filled in the required information on all tabs, otherwise you can’t submit the listing. (If you need EAN Codes now, click here to get your EANs)
That’s all. If you have different variations of the same product, for example, different sizes, colors etc, then you’ll need to create an Amazon product listing with variations. So you’ll need more unique barcodes. We offer bulk discounts for larger quantities. Please note that each UPC/EAN can only be used for 1 unique product. Once you’ve used a barcode (UPC or EAN) it cannot be used for another product since each barcode (UPC/EAN) is unique.
Note: Sometimes Amazon does not accept barcodes. If Amazon isn’t accepting the barcodes, please don't worry. That is a common issue. Ensure the Brand field you’re listing isn’t restricted. If you’re having issues saying the UPC/EAN doesn’t match the product you’re listing, test this issue by changing the Brand field and seeing if it solves the issue.
Amazon Listing Common Issues/Errors:
“You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list.”
You can see different errors:
This error typically happens on Amazon if you’re listing a Brand that already has UPC(s) and Amazon is restricting the Brand from adding more UPC(s) (to prevent duplicate listings). The issue typically isn’t with the UPC(s) themselves, but with the restrictions placed on the Brand. To test if this is a Brand restriction, change the “Brand” field to something else unique and it should solve the issue.
For Example: Let’s assume you're listing a Nike shoes but trying to use your own barcode, this will not work since your barcode is different then Nike's own Amazon brand registered barcode numbers.
The solution or "work-around" to this is to not input the brand's name (ex: Nike) in the brand field, but instead input your DBA or Amazon company or store name in the brand field instead and then input the brand's name (ex: Nike) in the item description. The moment you type "Nike" into the brand field amazon's automated system cross references Nike's own barcode numbers against the one's you're trying to enter.
The 8572 Amazon Error
Please READ this to help you list your items after the new changes on Amazon.
Recently, there have been a few listing-related technical issues or errors on Amazon. Before anything else, know that we are here to help you at every turn.
The 8572 error is one of many problems that sellers have with Amazon, and since it's a technical problem, it's possible that Amazon won't be able to fix it anytime soon. The codes are 100% legitimate, so please don't worry.These kinds of mistakes, as we've already mentioned, happen on Amazon's end.
The solutions are as follows:
Please follow these steps if you encounter the "8572 error" when entering the information for your product listing. "Use the following tip to fix the 8572 Amazon error:"
Brand Name Field: In the “Brand” section, experiment with using ‘n/a,’ or ‘n a,’ or ‘N/A’ as the brand designation. These substitute values can frequently bypass the 8572 error.
Manufacturer Field: For the manufacturer name, start with ‘My Brand45,’ ‘My Brand1’, ‘My Manufacturer22,’or similar variations. You can add any number at the end of the manufacturer name (e.g., ‘my brand1,’ ‘my brand7785,’ ‘my brand75,’ etc.). These numbers are just examples.
Please note: The error is likely to occur due to the data entered in these two fields. Hence, we strongly advise you to exercise close scrutiny and implement the aforementioned strategy. "Continue using this technique until the error message disappears.". (If you have any problems, please contact us immediately.)
If necessary, try the following strategies for any additional errors or issues:
- For your product, use a variety of categories and subcategories.
- Be careful not to use brand names in the title. Use example names instead, such as your nickname or the name of your business or store.
- Keep the language of the page in English; don't translate it into anything else.
- To start, just list one item without any variations.
POTENTIAL AMAZON ERRORSDepending on the representative you interact with when you call or email Amazon, they may speed up the resolution of your problem and make it right, or they may not know what's going on with the problem and tell you anything to get you off the phone (which happens 99% of the time and can be quite frustrating).
They might also say that your barcodes DO NOT function with their system, which is false information. They will then send you an email explaining why they believe this to be true, but upon closer inspection, you will see that the barcodes you have do not fall under any of these claimed categories.
Without getting into the details of your situation, Amazon representatives will send you a standard email. You can trust that each and every one of our barcodes is genuine.
Please don't hesitate to get in touch with us if you still need our help. You can get in touch with us by email or live chat. Please send us an email if live chat isn't available. You can read our article here if you'd like more information on this.
If you get different errors or Amazon is requesting GS1 information, or wants proof of authenticity please don't worry. You can tell us what exactly error is so we can help you.
If you have other questions, please read our Frequently Asked Questions page as most questions have been answered already. If you can’t find your answer there, you can contact us anytime.
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